Terms of service
Terms of Service
These Terms of Service govern your use of the Kiuquty online store and your purchase of products from us. By using this website or placing an order, you agree to these terms.
Store use
You may use this store only for lawful personal shopping purposes. You must not misuse the website, interfere with its operation, attempt unauthorized access, transmit harmful code, or use store content in violation of applicable law or another person's rights.
Product information
We aim to present accurate product descriptions, images, pricing, availability, and directions. Packaging, colors, and other details may appear differently on different screens or may change when product information is updated. Always read the label and directions supplied with the product.
Kiuquty Dental Powder is an everyday pet-care product. It is not a substitute for veterinary advice, diagnosis, or treatment. Contact your veterinarian if you have questions about your pet's health or whether the product is suitable for your pet.
Orders and payment
An order is not accepted until Shopify confirms it has been placed and payment has been authorized. We may limit or cancel an order when an item is unavailable, information is inaccurate, we suspect fraud or misuse, or we cannot lawfully complete the transaction. If we cancel a paid order, the applicable payment will be refunded to the original payment method.
Prices are displayed in U.S. dollars unless stated otherwise. Applicable taxes, shipping charges, and the final order total are shown during checkout before payment.
Shipping and delivery
Shipping destinations, fulfillment information, delivery estimates, tracking, and delivery limitations are described in our Shipping Policy. Delivery dates are estimates and are not guaranteed.
Returns and refunds
Return eligibility, exclusions, instructions, and return-shipping responsibility are described in our Refund Policy. Please contact us before sending a product back.
Privacy
Our collection and use of personal information are described in our Privacy Policy.
Intellectual property
The Kiuquty name, branding, website design, text, graphics, and other store content are owned by or licensed to us and are protected by applicable intellectual-property laws. These terms do not transfer ownership of that content to you.
Third-party services
Our store uses third-party services, including Shopify for ecommerce services and Amazon Multichannel Fulfillment (MCF) for eligible order fulfillment. Third-party services may be governed by their own terms and privacy practices. Purchases, payments, and customer service for orders placed on this store remain with Kiuquty.
Disclaimer and limitation of liability
To the fullest extent permitted by applicable law, the store and its content are provided on an "as available" basis. We do not promise that the website will always be uninterrupted or error-free. Kiuquty is not liable for indirect, incidental, special, or consequential losses arising from use of the store or products where such a limitation is permitted by law. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.
Changes to these terms
We may update these Terms of Service to reflect changes to the store, our practices, or applicable requirements. The version published on this page applies from its stated update date.
Contact
Questions about these Terms of Service can be sent through our Contact Us page. We usually respond within 1-2 business days.